Fashion UK
2024 Trends Report: AI Agents
Your customers know the difference between good, great and extraordinary service.
With scripted chatbots, you’re limited in the workflows you can create and the actions your bot can take — and your customers will notice.
The future of extroardinary customer service is generative AI that can take action and make a real impact. How do we know?
Wealthsimple’s Automated Resolution Rate doubled and their CSAT increased by 10% after launching generative AI.
Read the full 2024 trends report: https://get.ada.cx/ai-customer-service-trends-report-2024
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