Fashion UK
Fullbay’s 2026 State of Heavy-Duty Repair Report: Trends & Challenges
Episode 366: The episode reviews Fullbay’s State of Heavy-Duty Repair Report, with Jamie and Jennifer Irvine discussing key industry insights drawn from 900 survey respondents and data from 3,400 Fullbay users.
They explore trends such as the aging workforce, the growth of new repair shops, and the typical shop size and rates. The conversation highlights labor rate increases, technician wages, safety practices, benefits, seasonal workload patterns, training methods, and challenges in hiring and retention.
They also examine parts purchasing behavior, opportunities for shops to improve systems, culture, and financial planning, and the growing interest in AI for diagnostics and training. Throughout the discussion, they emphasize opportunities for shop owners to improve operations, expand strategically, and adapt to industry changes.
Links
• https://www2.fullbay.com/rs/823-QJJ-687/images/Fullbay_State_Of_Heavy_Duty_Repair_Report_2025_2026.pdf?version=0
Sponsors of this Episode
The Hub Corp: Introducing the new standard in wheel-end protection: The Hub Corp’s revolutionary XTRACTOR™. The only line of heavy-duty hub caps with a built-in 3-Stage Magnetic Oil Filter that safeguards critical axle components under extreme loads for longer. And with the patent-pending HexThread™ cartridge, the XTRACTOR makes hub oil servicing and inspections faster, easier, and cleaner. The Hub Corp: Challenge The Standard. Visit https://thehubcorp.com/ to learn more and join the waitlist.
Fullbay: Fullbay is built for the heavy-duty world, giving your operation the tools to keep your fleet or independent repair shop running. Features like streamlined scheduling, real-time inventory tracking, technician efficiency insights, and detailed reports are how Fullbay helps shops reduce downtime and keep your vehicles on the road where they belong. Check out https://www.fullbay.com/heavy-duty-software-paid-media/?utm_source=HDPR&utm_medium=audio&utm_campaign=HDPR&utm_content=podcast to maximize your shop’s productivity.
GenAlpha: Equip360 by GenAlpha helps manufacturers and distributors grow their parts sales and make life easier for their customers. With real-time insights into inventory, pricing, and order tracking, it keeps customers coming back. Plus, it saves time by automating routine tasks and making repeat purchases simple. Explore Equip360 at https://www.genalpha.com/?utm_source=website&utm_medium=podcast&utm_campaign=HDPR.
Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.
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Frances Liu, Vice President of Marketing and Customer Success, Opus Training (Facilitator)
James Frank, Field Training Manager, Dine Brands Global (Applebee’s)
Dr. Jennifer Belk White, Ed.D., Vice President of Human Resources, General Hotels Corporation
Audrey Benet, Associate Professor, Valencia College – Walt Disney World Center for Culinary Arts & Hospitality Management
Training spend is back. The mood is confident. So, why don’t things feel easier?
This webinar delves into the newly released Hospitality Training 360 Report by CHART and Opus Training. Based on the findings from more than 190 hospitality trainers, our panel of experts will translate what the data means to you, and how you can use it to advocate for better resources and develop smarter strategies. You will gain insights on these topics, and much more:
The industry has bigger budgets, renewed confidence, and the tools to implement. What it hasn’t built: the proof that training delivers.
55-61% of your hospitality training peers plan to increase training spend this year. That’s the strongest forward signal in three years.
Time pressure (55%) now outranks budget (38%) by 17 points as the factor shaping training decisions today.
Training teams are investing in ongoing training over new hire onboarding.
Managers are increasingly absorbing training ownership without the necessary operational support.
AI went mainstream alongside a demand for human connection.
You fought for training budgets, adapted through cuts, did more with less. Now, get access to this full research report, where you’ll find a deeper dive into training trends, priorities, and benchmark data.
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