Latest video release regarding queen elizabeth,luther vandross,apple,chelsea vs brighton,eastenders,jim steinman,tom cruise,wimbledon,anne robinson,elephant and castle,croatia vs spain,tiafoe,basilashvili,,ewan mcgregor,peter mcgarry,cardi b,memphis depay,sharon stone,finance. Have a look at this “Universal Credit agents 'encouraged' to get claimants off phone” video below:
Universal Credit was meant to simplify benefits and make work pay, but a report from MPs this morning says the system is causing “unacceptable hardship” to many claimants.
This conclusion is supported by a call centre agent who handles people’s claims – he has told Sky News, staff were discouraged from helping claimants and urged to get them off the phones as quickly as possible.
The…..(read more)